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Talkdesk

SaaS B2B · San Francisco, US

Cloud contact-center and customer-experience software platform.

Founders

Tiago Paiva (Portugal · ♂) — A self-taught coder from Lisbon's Instituto Superior Tecnico, he saw cloud's potential to transform call centers, built a winning prototype for a Twilio contest in 10 days, and turned it into Talkdesk.
Cristina Fonseca (Portugal · ♀) — A telecoms and computer science engineer who co-founded Talkdesk out of a winning Twilio hackathon prototype with classmate Tiago Paiva, then left in 2016 to back and build Portugal's startup ecosystem.

Date	Round	Amount
Aug 2021	Series D Plus Talkdesk, a US cloud contact-center software company, closed a $230M Series D at a $10B+ valuation, with Whale Rock and Franklin Templeton.	$230M

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