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Fin

AI · San Francisco, US · fin.ai

AI customer service agent company formerly known as Intercom.

Founders

Eoghan McCabe (Ireland · ♂) — Fin is the AI customer-service agent built by Intercom, which McCabe co-founded in Dublin in 2011 after earlier design/software ventures; under his return as CEO the company leaned fully into agentic AI support, ultimately rebranding around Fin.
Des Traynor (Ireland · ♂) — A co-founder of Intercom and its long-time product/R&D leader, Traynor helped build the customer-messaging platform that evolved into the Fin AI agent.
Ciaran Lee (Ireland · ♂) — An engineering co-founder of Intercom, Lee helped build the technical platform underpinning Intercom and its Fin AI product.
David Barrett (Ireland · ♂) — A founding engineer of Intercom, Barrett co-built the messaging platform that became the basis for the Fin AI agent.
Jimin Huang

Date	Round	Amount
Jul 2026	Funding round Yungas, a management platform for franchise networks, made its first startup investment into Fin, an AI financial management startup for franchises. The amount was not disclosed as part of a broader R$5 million investment pool.	—
Jun 2026	Acquired by Salesforce Salesforce is acquiring Fin, the AI agent company formerly known as Intercom, for 3.6 billion dollars.	$3.6B

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