Decagon

AI · San Francisco, US

Conversational 'concierge' AI agents for enterprise customer experience across voice, chat, and email.

Founders

Jesse Zhang (United States · ♂) — A Harvard CS grad and competition coder who built and sold gaming startup Lowkey to Niantic, he co-founded Decagon in 2023 to overhaul costly enterprise customer support with generative AI.
Ashwin Sreenivas (United States · ♂) — A Stanford-trained engineer who founded computer-vision startup Helia (sold to Scale AI) and worked at Palantir, he co-founded Decagon as CTO to automate customer support with AI agents.

Shares the most investors with (number = shared investors):

Date	Round	Amount
Jan 2026	Series D Plus San Francisco-based Decagon closed a $250 million Series D led by Coatue and Index Ventures at a $4.5 billion valuation, nearly tripled in six months.	$250M
Jun 2024	Funding round Decagon, which builds human-like AI customer-support agents, emerged from stealth having raised $35M from a16z, Accel and notable founder angels.	$35M

Tap an investor to see what else they have backed.

Data is community-curated and may be incomplete.